FAQ- Frequently Asked Questions

We have great patient outcomes!

We are proud to provide truly cutting-edge care. Our lead physiotherapist, Arjun Patel, has  expertise in a wide range of clinical care, such as orthopedics, neuro, vestibular, and concussion rehabilitation, as well as sports medicine. Arjun is also an adjunct lecturer at Faculty of Medicine at University of Toronto and in a leadership exeutive role at the Canadian Physiotherapy Association where he works towards improving patient outcomes.

Our talented care team is committed to providing accessible care. We provide same-day, urgent and online appointments in a fully accessible building with free underground parking for your convenience. 

If you have a second, learn more about our philosophy HERE. 

First consultation- is understanding your illness and a comprehensive medical plan to get you back to 100%. We will answer any burning questions you have and take a thorough patient history, a physical exam, and outline of the plan to get you where you want to be.

Subsequent appointments will progress according to our plan and involve rehabilitation, re-assessment, and steady progress towards your goals.

Anywhere between 20 minutes to 1 hour, depending on your condition and at what stage of recovery you are at. Your physiotherapist will give you a thorough understanding of what to expect after the initial consultation.

Recovery may take a few weeks for simple joint/ muscle issues to a few years for severe illnesses such as a stroke. Each diagnosis is different and every patients have a unique journey. 

During your initial consult, we will develop a plan of care that is right for you and go over the approximate timeline and number of visits it for full recovery.

We see patients from all across Ontario— as far as Timmins and beyond!

We provide online and/or home visits to all our patients if geography or time are barriers to you.

Equality is important for us. To be fair to all our patients, we charge the full fee of the appointment if you cancel within 24 hours of your appointment.

Initial Consultation: $100

Physiotherapy Follow Up  appointments: $90

For long-term physical therapy and home visit fees, please contact us at 647-812-7454.

Flexible payment plans are available. 

Our fees are posted on the booking page. If you have insurance or other third party coverage, you will be able to submit your insurance to cover a portion of the fees.

Please note that we do not accept MVA or WSIB insurances; however, if you have a vehicle or a work injury, you are more than welcome to see us at the clinic.

No, Physiotherapy is a direct access medical service in the province of Ontario. A GP/specialist referral is not required.

That said, as your specialist, we will be in touch with your family doctor as needed to provide you with the best care.

If you need an urgent appointment, please give us a call or a text right away so we can accommodate you on the same day.

In order to focus more on patient care, we use both automated contact and phone services. To book an appointment, do it online HERE or call/text us at the clinic. If you have any other inquiries, please call/ text and we will get back to you within a couple of hours.